Longer pieces: what sits behind a problem every practice knows, and what other countries have already learned from it.
5 articles
Many practices now have an AI chat that has been cleared for data protection, and specialist software they are happy with. The two just don't talk to each other. An MCP server is the missing piece. What it does, using an image archive as the example.
What sits between the scan and the report is rarely medicine. It is the journey in between, and in Switzerland that journey is still, surprisingly often, a burned CD. An ordering of the routes, what they require, and where they are blind.
Germany is further ahead than Switzerland on secure communication in healthcare — and has an expensive failed attempt behind it. Both are instructive; the failure more so.
There is no shortage of advice on how to conduct a conversation, and it helps little. What fails in healthcare fails not in the conversation but at the handovers in between.
Nobody disputes that collaboration between the professions would be better. It nonetheless rarely happens — for four reasons, only two of which are in a practice's hands.
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